Tech Support at MCON
Blackboard
24/7 support for all students and faculty is provided by Presidium, a third-party support provider we have contracted with to provide support for Blackboard ONLY. If you experience any issues with Blackboard, including log in issues, password resets, etc., please contact Presidium. Additionally, refer all of your students to Presidium for any Blackboard issues they may encounter. For immediate assistance, customer care technicians are available to support you 24/7 at 1-877-708-2931.
Access the online knowledge bank and support pages - http://d2.parature.com/ics/support/default.asp?deptID=745
Faculty: For course copy or Blackboard assistance, please contact Dr. Eli.
Outlook Webmail
Call Leslie Wenzel at 309-672-5960 between 8 - 4:30 M-F.
http://mymail.mcon.edu
Username is your ID number. The password is your network password.
CAMS Student Information System
Call Leslie Wenzel at 309-672-5960 between 8 - 4:30 M-F.
Help Desk - 4357 or 309-671-2568